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Shipping costs & delivery times

Here you will find all the important information about shipping costs and delivery times.
Delivery Times

We aim to deliver orders within 4 working days.*

We will send you a confirmation email when your order is placed and a second email once your order is on its way to you.

*Unfortunately we are unable to deliver to BFPO addressess.
*Orders to Northern Ireland, Highlands & Islands, Isle of Man and Channel Islands may have varied delivery timings.

*Some of our Photo books have a 10 working day delivery time frame.
Shipping Costs
Our standard delivery cost is £4.99, this applies to most of our custom printed gifts.

Delivery costs for some products vary, these are detailed in the table below.

If your order contains products from different product groups, you will be charged the shipping costs for the product group with the highest shipping costs once.
Premium Prints & Retro Prints £3.99 Canvas & Poster Prints £6.99 Photo Gifts & Calendars £4.99 INSTAX Film £1.99 INSTAX Cameras and Printers £4.99

Frequently Asked Questions

Is my order trackable?

When you place an order, you will receive an email confirmation. You will then be notified when your order is out for shipment. At this time, we are unable to provide tracking information, but if you have any questions about your order, please contact us.

Do you offer next day delivery?
Unfortunately we are unable to offer next day delivery at the moment.
I ordered two different products. The first one has arrived but the second one has not. Has it been lost?

Depending on the products ordered, they may be created in the UK or in Europe, which means we would have to ship them separately. If you haven’t received your order within the 14 day delivery time, please get in touch and we’ll track your order for you.

Do you deliver internationally?

Unfortunately, we do not deliver outside of mainland UK, at the moment. However, there are regional MyFujifilm websites that you can visit, who may be able to deliver in your area.

What if I still haven’t received my order?

Don’t worry! If you have any questions, please contact us with any questions or concerns.